SHOPPING GUIDE

Thank you very much for visiting A$APMODE GALLERY. Please be sure to read the following Shopping Guide carefully before making a purchase.

We accept the following payment methods:

・Credit Card Payment: JCB, American Express, VISA, Mastercard
・Apple Pay
・Google Pay
・Paidy Deferred Payment
・Convenience Store Payment: KOMOJU
・Mobile Payment: PayPay, Merpay

Orders are usually shipped within 5 business days after payment has been confirmed.

If you order multiple items, please note that each item may be shipped and delivered separately.

Please understand that the shipping period stated above is only an estimate. Shipping may take longer if any defects are found during inspection or if we receive a large volume of orders. Delivery may also take longer than usual during long holidays, the New Year holidays, or other peak periods. Thank you for your understanding.

Domestic shipping within Japan is a flat rate of ¥700 nationwide. Shipping is free for orders of ¥20,000 or more.

International shipping fees vary depending on the destination country or region. Please check the exact shipping fee on the checkout page.

Please note that shipping fees are subject to change without prior notice.

Please note that we cannot accept exchanges or returns due to customer preference or personal reasons.

For further details regarding cancellations, returns, and exchanges, please refer to our Refund Policy.

If you are absent at the time of delivery, please arrange redelivery yourself using the delivery notice provided by the shipping carrier.

Items that exceed the storage period due to absence or incorrect address information will be automatically returned to the shipping carrier and disposed of. Please make sure to receive your order within the designated period.

Please note the following:

・If the address provided is incorrect, the package may be returned as undeliverable.
・Please make sure to enter your street number, building name, and room number correctly.
・If the item is disposed of, our store cannot provide compensation for the product. In such cases, the customer will be responsible for the full order amount. Thank you for your understanding.

For inquiries regarding our store, please contact us through the designated contact form or email address.

Please note that we cannot accept exchanges or returns in the following cases:

・Returns or exchanges due to customer preference, such as size changes, color differences, differences from the customer’s expectations, or differences in actual measurements.
・Items that have been tried on, washed, or have odors, stains, or dirt caused by the customer.
・Items for which more than 8 days have passed since delivery.

・If the delivered item is defective or different from what you ordered, we will accept a return or exchange it for the same item.
・However, please note that we cannot accept returns for defective items if you do not contact us within 7 days of receiving the product.
・If you would like to request an exchange or return, please clearly state which option you prefer, attach photos of the defective area, and include the product name, color, and size. Please contact us at asapmode.official@gmail.com.